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These legal terms govern how your account, transactions and use of this platform work. Access to jili 1com is subject to local law and is available only where local law permits.
Using jili 1com means you accept the terms set out here. These terms apply from the moment your account is created and continue for as long as your account remains active. Eligibility to use this platform depends on your location and whether local law in the Philippines permits access — we do not extend service to regions where access is restricted by applicable law. All transactions processed through your account wallet — including deposits made via GCash, Maya or GrabPay — fall under these terms. The payment rails listed here are the verified methods available at this platform; no other methods are implied. Transaction records tied to these payment channels are stored in your account history and can be reviewed after login. We reserve the right to update these terms when required. When a material change is made, we post the revised version on this page. Continued use of the account after the revision date constitutes acceptance. If you do not agree with updated terms, you may close your account by contacting our support team through the channels shown on this page. Your account data is retained in line with the retention period stated in the trust section below.
GCash deposits and transfers are processed under the wallet's own service conditions alongside these platform terms.
Maya transactions linked to your account wallet are subject to both Maya's terms and the conditions outlined here.
GrabPay payments processed through this platform operate within GrabPay's payment policies and our account terms.
Not every aspect of your experience on this platform is governed by one single document. This section sets out which areas these terms cover directly and where separate rules apply, so you know where to look for the right conditions before you act.
Creating, verifying and closing your account on jili 1com is fully within the scope of these terms. The account registration fields, identity verification steps and account closure process are all governed here.
Deposits and withdrawals processed through your account wallet — using GCash, Maya or GrabPay — are covered by these terms. The limits and verification steps shown in your account dashboard apply at the time of each transaction.
Game titles available in the lobby, odds displayed in the sportsbook and table rules shown during play form part of the service described under these terms. Content is subject to change without prior notice.
External services — including payment wallet providers and game studios — operate under their own separate agreements. These terms do not override or replace those third-party conditions; you remain bound by both sets of terms where applicable.
Your account gives you access to the records we hold on your activity. After login, the transaction history section shows every deposit, withdrawal and wallet movement linked to your profile — including those made via GCash, Maya or GrabPay. You do not need to contact support to view these; they are available directly through your account dashboard at any time. If account details such as your registered email address or contact number are incorrect, you can raise a correction request through our support channels. We will process corrections once your identity is confirmed using the verification steps shown in your account. For questions specifically about the data we retain, how long we keep it and who can access it, reach us through the support routes listed on this page. We aim to respond to all policy-related requests in the order they are received.
Your full transaction history — deposits, withdrawals and wallet actions — is visible in the account dashboard after login. No support request is needed to access these records.
To update a registered email, phone number or other information, submit a correction request to our support team. Identity verification is required before changes are applied.
Questions about data retention, access scope or specific term clauses can be sent to us through live chat or email. We handle policy queries separately from general account support.
If you choose to close your account, contact support directly. We will confirm closure steps and advise on any pending wallet balance linked to GCash, Maya or GrabPay before proceeding.
Policy and account questions go through the same support routes as general account help. Choose the channel that works best for your situation — live chat handles quick clarifications, email suits detailed policy requests, and the help centre covers documented answers to common terms questions.
Start a chat session from the support icon inside your account. Live chat is the fastest route for clarifying a specific clause or asking about your account status under these terms.
Send a written policy question or correction request to our support email address, which is shown after you log in. Email is the appropriate channel for data retention questions and formal account closure requests.
The help centre inside your account dashboard contains documented answers to common questions about terms, wallet policy and account rights. Check here before submitting a ticket — many answers are already posted.
Account security and data handling are built into how this platform operates, not added as an afterthought. Every login session, transaction record and account detail is stored under conditions that align with the terms described on this page. Cookies used on the platform are limited to session management and account continuity — they are not used for cross-site advertising profiles. You can review cookie settings through your browser at any time.
We retain account and transaction data for the period required under applicable law and our internal policy. After this period, records are deleted or anonymised. The specific retention period applicable to your account is available on request through support.
Cookies on this platform serve session continuity and account authentication only. No third-party advertising cookies are set without your awareness. You can manage or clear cookies through your device browser settings at any time.
Your account is protected by the login credentials you set at registration. We do not store payment credentials for GCash, Maya or GrabPay on our side — those are handled directly by each wallet provider under their own security standards.
To update personal data, request a record of what we hold or ask a question about how your information is used, contact support through the channels listed on this page. Responses to data-related requests are handled in order of receipt.
These questions cover what Philippines account holders ask most about legal terms, data handling and their rights under this policy.
These terms apply to anyone who creates and uses an account on jili 1com. Access is subject to local law and is available only where local law in the Philippines permits. Creating an account means you accept these terms as written at that time.
Yes. Transaction history and account activity records are visible in your account dashboard after login. For a broader data summary or questions about what else we retain, contact support through live chat or email — the request will be handled in order.
Deposits and withdrawals through GCash, Maya or GrabPay are covered by these platform terms. Each wallet provider also has its own separate service conditions. You remain bound by both sets of terms whenever you use those payment channels on this platform.
When we make a material change, the revised terms are posted on this page with the effective date. Continuing to use your account after that date means you accept the updated terms. If you do not agree, you can request account closure through support before the date takes effect.
Submit a correction request to our support team via live chat or email. We will ask you to confirm your identity using the verification steps shown in your account before applying any changes. Most corrections are processed once verification is complete.
We retain account and transaction data for the period required by applicable law and our internal retention policy. After that period, records are deleted or anonymised. Contact support if you want details on the specific retention period that applies to your account.